CPaaS Product and Project Leader

Remote position

We are seeking a seasoned, highly motivated and responsible candidate to fill the dual role of Project Manager and Product Owner, working very closely with the Head of Technology and Head of Development for our Communications Platform as a Service (CPaaS) division. This role requires a deep understanding of CPaaS technologies, exceptional project and human resources management skills, and the ability to drive product vision and strategy in alignment with business objectives.


Who we are:

GMS is the AI-driven communications solutions partner for Mobile Network Operators and enterprises globally. Our vision is to become the leading creator of value in the communication world. Together with our clients we identify growth opportunities and co-create secure, engaging AI-driven communications solutions that build trust between brands and their audiences, enabling next-generation customer experiences. We are the strategic partner of choice, ready to greenlight tomorrow.


What you’ll do:

Solutions design and product ownership

  • Work closely with product, engineering, and marketing teams to ensure CPaaS product alignment with business.
  • Interface between the Product team and the Development team to design the right solutions tailored to meet specific business and technological objectives.
  • Monitor and analyze CPaaS product performance metrics, making data-driven decisions.
  • Provide insights and recommendations on technical feasibility and resource allocation for CPaaS product initiatives.


Project Management

  • Lead project planning sessions to define scope, objectives, and deliverables specific to CPaaS projects;
  • Take responsibility for deliverables, report and manage risk for the development team.
  • Prioritize and manage the CPaaS product backlog, ensuring that the development team is working on the highest value tasks;
  • Coordinate internal resources and third parties/vendors for the flawless execution of CPaaS projects, including managing relationships with stakeholders and third parties/vendors;
  • Ensure that comprehensive project documentation is maintained.


What we expect:

  • Bachelor’s degree in Business, Computer Science, Engineering, or a related field.
  • Proven work experience as a Project Manager and Product Owner, preferably within the CPaaS domain.
  • Strong technical background or understanding of CPaaS technologies and IT infrastructure.
  • Strong understanding of project management methodologies (e.g. Agile, Scrum, Waterfall).
  • Experience with product management and software development lifecycle, specifically in CpaaS.
  • Familiarity with user experience design principles.
  • Experience with customer relationship management (CRM) systems.
  • Excellent organizational and time management skills.
  • Strong analytical and problem-solving abilities.
  • Exceptional communication and leadership skills.
  • Proficiency with project management tools (e.g., JIRA, Trello, MS Project).
  • Ability to manage multiple priorities and work effectively under pressure.
  • PMP, PMI-ACP, or CSPO certification would be a plus.


What we offer:

  • Multicultural and dynamic environment in fast-growing worldwide business.
  • One-of-a-kind company culture — a mixture of an open mindset, high dedication, striving for success, and team spirit.
  • Professional team that is committed and stands for the highest standards of performance.
  • Our values – Integrity, Agility, and Commitment – are vivid in day-to-day company activities.
  • Customer-oriented culture with a high respect for both internal and external customers.
  • Competitive salary and bonus system.


Please submit the form below or send your CV and cover letter to


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