Telecom News Roundup: December 2022

2 min read

With the new year already here, it is time to have one last glance back at 2022 with the hottest telco news of December. Here we go!

Viber Rockets in the Philippines Market in 2022

Rakuten Viber revealed an overall increase in Viber’s app users across the APAC in 2022, with the Philippines solely showing a robust 22% increase, Manila Bulletin reports.

Viber showed the prominent trends that defined how Filipino users and enterprises used the app in 2022:

  • 19% more users sent one-to-one messages than last year
  • 19% more users in the country sent messages in group chats
  • The Philippines residents have shown a great interest in My Notes — 37% more users preferred using it to sync to-do lists and media across all their devices
  • As a cherry on top, in 2022, Viber recorded a 16% growth in the Philippine business message accounts amount, creating an overall 13% increase in Business Messages delivered

Interviewing a CPaaS Chat Bot

In this extraordinary interview, MEF Programme Director for IoT Nassia Skoulikariti quizzes an advanced AI chatbot — OpenAI’s Generative Pre-trained Transformer 3 — about itself and CPaaS products. The talk is a mesmerising insight into how AI can revolutionise the way enterprises connect with other businesses and customers.

GPT-3 is a natural language processing system that uses deep learning to generate human-like text. It is trained on a large text dataset, including webpages, news articles, books, etc.

Isn’t that fascinating? Why don’t you try chatting with this bot yourself?

Most Telecom Businesses Are Yet to Define Specific Climate Sustainability Strategies Intelligence, in collaboration with RedHat, Intel, Nokia, and ZTE, conducted a survey to get the views of telecom professionals on climate sustainability and the associated risks and opportunities in the industry. The report states that over a third of respondents hardly understand which industry technologies will have the most significant positive impact on sustainability.

The good news is that 63% of respondents have allocated some capital for their climate initiatives and implementations. Nearly 60% of surveyed telecom businesses believe reducing energy consumption is crucial, and 64% are at least somewhat concerned that energy-saving solutions will negatively impact the consumer experience. 

The conclusion is simple: there is still a long way ahead for telcos to figure out how to align climate-related strategies with their broader internal business strategies.

Fighting Mobile Phone Fraud — Taiwan’s Constant Battle

Every Taiwanese is familiar with burst dialling: answering an unknown number leads to you hearing a brief dialling sound, and then a pre-recorded message starts playing. It’s an effective way for fraudsters to find people ready to answer any incoming call.

According to BBC, Taiwanese firm Gogolook’s artificial intelligence-powered software alone constantly trawls more than 1.6 billion telephone numbers, both from inside and outside the country, to block calls and messages from likely fraudsters. Working with Taiwan’s Criminal Investigation Bureau’s “165 Anti-Fraud Program”, the Whoscall app blocked more than 52.3 million scam messages and 13.1 million scam calls last year in Taiwan alone.

The island’s small population of 23.5 million makes it a perfect practice ground for organised criminals: if a new phone scam works in Taiwan, it will work all around the globe. This is like a miniature of the world where all kinds of fraud in advance can be seen.

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